📦 Refund & Shipping Policy – Mynabuy.com

    Shipping Policy

    • Processing Time: Orders are processed within 1–2 business days.
    • Shipping Methods: We offer standard shipping via USPS, UPS, FedEx.
      Estimated delivery time: 3–7 business days (USA orders).
    • Shipping Costs: Calculated at checkout. Free shipping promotions apply as advertised.
    • International Shipping: Currently not available (optional – adjust if needed).

    Order Tracking

    You will receive a tracking number by email once your order ships.

    Lost or Damaged Packages

    If your package is lost or arrives damaged, please contact us at info@mynabuy.com within 5 business days. We will work to resolve the issue promptly.

    Refund & Return Policy

    • Return Window: You may return eligible products within 30 days of delivery for a full refund.
    • Condition: Items must be unused, in original packaging, and in resellable condition.
    • Non-Returnable Items:
      • Perishable goods (e.g., food, supplements)
      • Personal care products (if opened)
      • Gift cards
    • Return Shipping:

    Refund Process

    • Refunds are processed within 5–7 business days after we receive the returned item.
    • Refunds are issued to the original payment method only.

    Exchanges

    We allow exchanges for the same item if defective or damaged.

    Security

    We use reasonable technical and organizational measures to protect your personal data, but no system is 100% secure.

    Contact for Returns & Refunds

    To initiate a return or refund:
    Email: info@mynabuy.com
    Include your order number, reason for return, and any supporting photos if applicable.